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Providence Personal Injury Law Blog

Saturday, February 4, 2017

"Doctoring Up" Medical Records

I have a personal injury case in which a client was injured when his car was hit from behind.  After the crash, he began to complain of back pain and was referred to physical therapy.  The client had never injured his back before.  The client completed the physical therapy and was discharged.  After the discharge, we wrote to the physical therapy center and obtained copies of the medical records and bills so that we could prepare the case for trial and/or settlement.  While going through the records, we were shocked to see that the cause of the back pain was listed as "At home injury.  Motor Vehicle Accident."  This was simply not true since the only event that could have caused the back pain was the motor vehicle crash.  We called the physical therapy center and asked them where the words "At home injury" came from.  The physical therapist we talked to was very accommodating.  After researching the situation, she acknowledged that those words were a mistake and that the word processing program they use to fill out their reports auto-filled in those words.  She agreed to have it corrected so that the records would correctly reflect that the only cause of the back pain was the motor vehicle crash.  Unfortunately, this is not uncommon with medical records.  Between illegible handwriting, notes taken down in a hurry or computer programs that don't work properly, the correct information does not always get reported or it is stated in such a way that it conflicts with something else in the record especially in the section in which the patient history is recorded.  That is why whenever we find something wrong in the medical records we make sure that it gets "doctored up", i.e., corrected, so that it accurately reflects the true facts of the case.  Otherwise, that wrong information could have a very negative effect on the outcome of the case.  If you would like to make sure that, in your personal injury case, all of the medical records and bills are correct so that you get the outcome you deserve, please give us a call.  We can be reached at 401-714-0622 or you can reach me on my cell phone at 401-714-1391.  Also, please remember that all initial consultations are free and, if we take your case to trial and lose, you do not owe us a thing.





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© Law Offices of William M. Kolb, LLC | Disclaimer
Law Firm Website Design by Zola Creative
One Richmond Square, Suite 226W, Providence, RI 02906
Phone: 401-714-0622 / 401-714-0623
| Fax: 401-714-0626